What the heck is ITIL4? How is it different from previous versions?
ITIL (Information Technology Infrastructure Library) is a set of best practices for managing IT...
Posts about JIRA
ITSM: Forrester x Atlassian Enterprise Service Management Webinar
The Next Wave: A Modern Approach to Enterprise Service Management with Forrester and Atlassian
The...
JIRA - Make a Multi Select list Behave like the Components Field!
This is a very handy solution that is easy to implement! If you have a Select List (multiple...
JIRA - Set Summary to Value of Select List
One of the common requests we receive from clients looking to use JIRA for business process...
JIRA - Calculated Date Field with Override
As most clients are getting more advanced with their requirements we are having fun with solving...
Create Confluence Page from a JIRA Issue with all the Bells and Whistles
Ever wanted to create a Confluence Page with details of a JIRA issue and have it linked back to the...
JIRA - Display the History of a Customfield
This requirement has come up a few times in the past couple of years.
JIRA Datacenter - Change the Order of Workflow Transition Buttons
One very common request from clients is to change the order of workflow buttons. Why remember the...
JIRA Automation with SIL Scripts
I have been developing JIRA workflows for a couple of years now and thought I might be able to help...
Business Process Automation Using JIRA
Processes, Processes, Processes... Large companies live and die by their processes.